Do you sell Gift vouchers ?

We sell Gift vouchers, these can be purchased over the phone or via email and can be posted out on receipt of payment.

Will my private health insurance cover the treatment ?

Most health funds cover Acupuncture, Remedial Massage and Naturopathy. Remember to contact your health fund to make sure that the modality is covered as part of the EXTRAS in your policy, we offer HICAPS instant health rebates.

Acupuncture FAQ's

Does acupuncture hurt ?

For the most part, no, acupuncture doesn’t hurt. Most people cannot describe the new sensation they feel when they get acupuncture and often, mistakenly, call it pain. Once the needle is inserted you may experience a pulling, dull throb, or grasping sensation – this is crucial and allows the practitioner to gauge your body’s response to the treatment.

How does acupuncture work ?

In Traditional Chinese Medicine (TCM), the body is seen to have 12 primary channels that flow throughout it. Qi, commonly translated to “life force”, is a type of energy that travels through these channels. When the body is balanced and working harmoniously, the qi flows freely. When there is an obstruction, in any of the channels, problems can arise. This can range from a lack of sleep, to digestive issues, to common aches and pains.
The obstruction must be resolved so the qi can flow freely once again.

Does acupuncture have adverse effects ?

Generally speaking, no. Acupuncture is a safe method of treatment. Although uncommon, bruising may occur after the needle is removed, this will resolve in a few days. If you would like to discuss adverse effects further, do not hesitate to contact your Acupuncture Practitioner.

Are the needles reused ?

Most certainly not. All needles used are disposed of after use. Acupuncture needles are disposable, sterile, and single-use only.

What can acupuncture treat ?

Acupuncture can treat a range of conditions including, but not limited to: – musculoskeletal pain/ injuries
– sleeping issues, inc. lack of sleep, bad dreams, difficulty sleeping etc.
– digestive problems
– behavioural concerns, inc. anxiety, depression, anger etc.
– relaxation and general well being

How often should I have acupuncture ?

There is no definite answer – this is at the practitioner’s discretion and can only be determined on a case-by-case basis.

How long till I feel the effects ?

Most people generally feel the effects straight away. For chronic conditions and to achieve long term benefit, you may be required to come in for a few treatments in order to sustain results.

What can I expect from my first treatment ?

A full and comprehensive history will be taken in regards to medical history, diet, lifestyle, and behaviour. The practitioner will ask to take your pulse and look at your tongue, as well as perform other necessary diagnostic tests in relation to your case.

After the treatment, your practitioner may discuss stretching/ exercise techniques, dietary requirements, and lifestyle modifications.

What do I need to do before my treatment ?

It is important that you eat and hydrate before each session.
It is recommended, although not necessary, to wear loose fitting clothes that can roll up above the knees and elbows. Towels are provided if you need to disrobe.

Is acupuncture covered by my health provider ?

Most major health funds cover acupuncture. Remember to contact your health fund to make sure that acupuncture is covered as part of the EXTRAS in your policy, we offer HICAPS instant health rebates.

Food Intolerance FAQ's

Is it possible that I am affected by foods that are not detected by your IgG food tests ?

Yes – some foods may cause a classic allergic reaction involving the production of IgE antibodies. These will not be detected by any food test. There are also many foods that can cause a reaction in the body without involving the immune system but produce symptoms similar to IgG reactions. For example, amines in chocolate, cheese and red wine may cause migraines; some food additives such as tartrazine can cause, rashes and asthma; monosodium glutamate in chinese dishes can produce sweating and dizziness. ‘Nightshade’ alkaloids in potatoes, tomatoes, and peppers may affect the joints. Food intolerance may also be due to a deficiency of a particular enzyme, as in lactose intolerance. You should avoid any foods if you suspect they are affecting you adversely.
If cows milk comes up positive, does that mean that I am lactose intolerant?
No. Lactose intolerance is the inability to digest lactose, the major sugar found in milk, and is caused by a deficiency of the enzyme lactase. Food intolerance test detects whether you have an intolerance to the proteins in dairy but does not detect the lactase enzyme and therefore cannot diagnose lactose intolerance.

Are these tests suitable for children ?

Yes from 6 months of age.

Do you need to have a re-test after a few months ?

Most people do not need to have a re-test, but if you would like another test we usually advise a period of 12 months in between tests. If your symptoms have improved and you have been able to successfully re-introduce the foods, then a re-test is unnecessary.

I have been avoiding a food for several months/years: will this affect my test results ?

The IgG food intolerance test is based on your immune system producing antibodies in response to you eating certain foods. If you have been avoiding a particular food for more than 3 months, it is likely that the test will be unable to detect any antibodies and therefore will show as a negative response. To test intolerance to a certain food you should include it in your diet daily for at least 4-6 weeks before testing. However, if you know that the food concerned causes you extreme symptoms do not re-introduce that food at all.